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Better Way of Miami, Inc. complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practice.

 Better Way of Miami , Inc. cumple con las leyes y las políticas estatales y federales de no discriminación que prohíben la discriminación por motivos de edad, color, discapacidad, nacionalidad , raza, religión o sexo. Es ilegal tomar represalias contra individuos o grupos en función de su participación en una queja de discriminación o basado en su oposición a la práctica discriminatoria.


This publication was made possible by Grant Number H89HA00005 from the Health Resources and Services Administration (HRSA), an operating division of the U.S. Department of Health and Human Services. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Health Resources and Services Administration or the U.S. Department of Health and Human Services.


Cultural Competency 




Department Heads

mike-124x150 CEO - Michael Festinger

Assistant Executive Director - Osvaldo Heredia


Provision of Care
placeholder-124x150 Clinical Supervisor – Ryan Roelans
dr-amar-124x159 Medical Supervisor – Ayush Amar
placeholder-124x150 Admissions Director – Joseph Sclafani
Permanent Housing
placeholder-124x150 Housing Director – Pauline Clarke-Trotman
danny-t-124x150 Residential Program Director – Danny Tricoche

Health and Safety



Health and Safety Director – Eddie Rowe



 Chief Financial Officer – Samuel Goldberg





Chief Technology Officer – Mitch Cruz


Human Resources

 Human Resources Director – Ashley Franco